Last Updated: 18/03/2025

Welcome to Secret Trainer Shop (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website [SecretTrainerShop.com] and purchase our products. By using our website, you agree to the terms outlined below.

Information We Collect

We collect personal information necessary to process your orders, deliver products, and improve your experience. This may include:

Marketing Preferences: If you opt-in, we collect data to send promotional emails.

Personal Details: Name, email address, billing and shipping address.

Payment Information: Processed securely through WooPayments (powered by Stripe). We do not store credit card details.

Transaction Details: Order history, purchase amount, and payment method.

Technical Data: IP address, device type, browser type, and analytics data (via Google Analytics and WordPress plugins).

How We Use Your Information

We use your personal information for the following purposes:

Legal Compliance: To comply with Australian privacy laws and international regulations.

Order Processing & Fulfillment: To process payments and deliver products via Australia Post.

Customer Support: To provide assistance and respond to inquiries.

Marketing & Promotions: To send promotional emails if you have opted in (via WordPress Jetpack or similar tools).

Analytics & Website Optimization: To improve our website and services using Google Analytics and other WordPress tools.

How We Share Your Information

We do not sell or rent your personal data. However, we may share it with third-party providers necessary to operate our business:

• Payment Processing: WooPayments (powered by Stripe) for secure transactions.
• Shipping & Delivery: Australia Post for order fulfillment.
• Website Hosting & Plugins: WordPress and its plugins for website functionality.
• Analytics & Tracking: Google Analytics for visitor insights.

All third-party providers have their own privacy policies, which we recommend reviewing.

Data Retention

We retain your personal data only as long as required by Australian law and for legitimate business purposes, including tax and accounting obligations. After this period, we securely delete or anonymize data.

Your Rights & Choices

Depending on your location, you may have rights regarding your personal data:

• Access & Correction: Request access to your personal data and correct inaccuracies.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
• Data Deletion: Request deletion of your data unless we are required to retain it by law.
• Cookies & Tracking: Manage cookie preferences through your browser settings.

To exercise your rights, contact us at contact@secrettrainershop.com

Data Security

We take security seriously and implement measures to protect your data from unauthorized access, alteration, or disclosure. However, no method is 100% secure, so we encourage safe online practices.

International Data Transfers

As we sell to customers in the UK, US, and Canada, your data may be processed outside Australia. We ensure that third-party providers comply with relevant data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last Updated” date at the top.

Contact Us

If you have any questions about this Privacy Policy, contact us at:
Secret Trainer Shop
Email: contact@secrettrainershop.com
Website: secrettrainershop.com